Contact Centers & BPO

Arthur & Castillo assists Dominican Call Centers and business process outsourcing companies with establishing IT based customer service and data centers, services free zones, business planning and corporate set up, drafting employee contracts and confidentiality agreements, developing business compliance programs, entering into lease, purchase, sale and service contracts, as well as obtaining operation permits.

Our advisors provide advice on business structuring, corporate formation, corporate finance, corporate management, data privacy and technology issues, intellectual capital management, labor & employment matters, business process outsourcing, tax planning & consulting, as well as managing relationships with government agencies to help ensure compliance with specific areas of regulation.